We are committed to delivering your carefully curated fashion and lifestyle essentials with care and efficiency. Every order is processed at our fulfillment center within 1-2 business days after payment confirmation. Our team meticulously inspects each item, from delicate accessories to premium apparel, to ensure they meet our quality standards before shipment. During peak seasons or promotional periods, processing times may extend slightly, but we always prioritize timely dispatch.

Delivery durations vary based on your location and selected shipping method. Domestic orders typically arrive within 5-10 business days after processing, while international shipments may require 10-25 business days. Note that transit times are estimates provided by carriers and may occasionally be affected by logistical factors beyond our control, such as weather disruptions or customs clearance delays for cross-border orders.

We offer tiered shipping options to balance speed and affordability:

Standard Shipping ($15): 10-15 business days for orders under $60
Free Table Rate Shipping: 5-10 business days for orders totaling $60 or more

Shipping costs are automatically calculated at checkout based on your order total and destination. Seasonal promotions may include temporary free shipping offers – check our homepage for current deals.

We currently ship to most countries across North America, Europe, and select Asia-Pacific regions. Some remote locations or areas with complex import regulations (including certain Caribbean islands and parts of the Middle East) may experience restricted service availability. During checkout, our system will automatically indicate if we cannot deliver to your address. For specific country inquiries, please contact [email protected] before placing your order.

Within 24 hours of your order shipping, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier information and direct tracking link
- Estimated delivery window

Track your package directly through the carrier's website using the provided reference, or monitor progress via your account dashboard. Most international shipments become trackable 2-3 business days after dispatch as they clear origin facilities.

While we carefully select reliable logistics partners, occasional delays may occur. If your tracking shows no movement for 10+ business days or the estimated delivery date has passed without updates, please:

1. Check carrier websites for service alerts in your region
2. Contact your local post office (for standard mail deliveries)
3. Email [email protected] with your order number

For lost packages confirmed by the carrier, we'll either reship your items (subject to availability) or issue a refund at our discretion.

International customers are responsible for any customs fees, taxes, or import duties levied by their country's regulations. These charges vary significantly by destination and are determined solely by local authorities. We declare all packages at actual purchase value and cannot mark items as "gifts" to avoid fees. For guidance on potential costs, consult your national customs website before ordering. Unpaid duties may result in delivery delays or returns – in such cases, original shipping fees are non-refundable.